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Shortly after 11pm on 12 October 2002, two bombs devastated the popular nightlife area of Kuta on the paradise island of Bali, Indonesia, killing more than 200 people. Among them was Jonathan Ellwood, an international school teacher, who had just arrived to attend a conference.

With no clear information available his sister Totty, a teacher in Malaysia, immediately went to Bali to find out what had happened to him. There, amidst the confusion, she was met by unflagging support from local volunteers, unending red tape – and British officialdom's inability to get to grips with the catastrophe. This is her story.

The author(s): Totty Ellwood