Ordering & Delivery

Ordering Online: For domestic online orders we accept credit/debit cards via Shopify Pay.

Ordering by Phone: Please have your complete order ready, along with your credit/debit card information. For all phone orders we accept credit/debit cards & purchase orders.

Ordering Number/Hachette Distribution Customer Service: +44 (0) 1235 827 720

Office Hours: Monday - Friday, 8am - 5pm GMT
(International orders please call +44 (0) 1235 827720)

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Delivery

Orders to be sent to a UK address:
Standard Delivery: £3.50
Carrier: Royal Mail
Delivery time: 3-5 working days

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Out of Stock

Due to the nature of our business, we may experience an unforeseeable increase in orders. Reprints do take a little while at press, it can take several weeks to restock. If you have questions or concerns regarding an out of stock item, please contact us.

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Backorders

From time to time you may see a backordered item on your invoice. This happens mostly when you have placed an order, paid for it, and we find once it reaches our warehouse that it is temporarily unavailable, but will be back in stock shortly. As soon as we have it in stock, we ship it out, usually within 2 weeks.