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Thirteen members of Senior Management Teams from GSA and HMC schools provide invaluable advice on the deputy head; the staffing deputy; the academic deputy/director of studies; the pastoral deputy; the senior manager in a boarding school; the role of the bursar; acting Headship; school development planning; dealing with complaints; managing bereavement in school; handling a disciplinary investigation; and managing special events.

The author(s): Edited by Dr Nigel Richardson, Head of the Perse School, Cambridge, from 1994 to 2008 and Dr Brenda Despontin, Principal of the British School in Brussels since September 2008, and previously Headmistress of Haberdashers' Monmouth School for Girls since 1997.